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Friends and Family Test

If you have visited the surgery recently to see the Doctors or Sister Dawn then please use our survey below to indicate if you would recommend our service to your friends and family. These results will be collated and published from January 2015 monthly.

Please go to the bottom of the page and select "Let us know what you think about the services we offer."

Thank you.

 

The Health Centre will be closed for a half day on Thursday 16th October from 12.30pm. However the Minor Injuries Unit will stay open and if you need medical advice then please call 111. For any medical emergency please telephone 999. We will reopen on Friday 17th October at 8am.

 

 

Registration letters from NHS England – please respond if you get one

 

The NHS is carrying out work in Devon, Cornwall and Isles of Scilly to make sure the patient details on GP lists are accurate.  Letters are being sent to some patients, but not all.

 

If you do receive a letter, please either confirm your details or submit any changes. Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by freephone, via text message or online.

 

It is important to respond to the letter, as GP lists do get out of date over time. If we don’t have an accurate record of your name and address, then we or a hospital may not be able to contact you with important information.

 

We may also need to contact you:

 

·          with test results

·          to invite you for bowel, breast or cervical screening to protect against cancer, for example

·          to offer vaccination against infectious diseases such as flu or measles, mumps and rubella

·          to give you an appointment as part of your plan to stay healthy if you have a long-term illness

 

Please respond to the letter within four weeks, so the NHS can be certain about your details. Otherwise, the NHS will assume that you have moved away, and begin the process to remove you from the practice list.

The Patient Group Annual Report 2013-14

Please select the Patient Group Icon on the right for the annual Report on the Patient Group 2013-14. If anyone would like to join the group please pop into reception.

Important Information

We will soon be required to supply your personal and confidential medical information to the Health and Social Care Information Centre (HSCIC). This information will be taken from the practice in a form that can identify you.

The Practice has NO choice but to allow HSCIC to extract this information.

However, individual patients can instruct their Practice to stop the transfer of their data. For more information on the reasons for this data extract and how to opt out of sending your confidential information ask the Receptionist for a leaflet.

 

Memory Cafe.

 

Please note that the Patient Group has set up a Memory Cafe for people with memory loss and dementia and their family and friends. This will be held on the first tuesday of each month between 2.30pm and 4.30 pm at Garson House.  Forthcoming dates are  March 4th, 1st April, 6th May and 3rd June.

Drop in for tea, coffee, cakes and a big welcome. For more information please call Trixi Fry on 01598 752360 or Het on 01598 753377.

 

 

 

 

 

 

 

(Site updated 09/09/2014)
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Noticeboard

Appointments
Morning Surgeries start at 8:30am and evening surgeries at 3.00pm.  Appointments can be made by booking at reception or by calling the surgery on 01598 753226. Appointments are at ten minute intervals.

Telephone Advice
Sometimes a telephone call will avoid the need for a consultation. If you wish to speak to a doctor, please ask the receptionist to request that the doctor calls you back. It would be helpful if you could indicate the degree of urgency.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

 
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