Free Food and Vitamin Vouchers
Information for Visitors to the Area
Patients wearing face coverings in practices
The surgery has a legal responsibility to protect staff and patients from risks associated with COVID-19. We have conducted our own risk assessment to determine necessary controls, and we ask that patients please apply a face covering before entering the surgery.
Wearing a face covering is an added precaution that may have some benefit in reducing the likelihood that a person with the infection passes it on. Evidence shows a face covering can help in reducing the spread of droplets; it stops them from leaving the mouth and nose area and reduces the size of area in which they spread.
A medical grade clinical mask is not necessary. These need to be prioritised to clinical staff working in high risk areas. Instead, for patients who are visiting healthcare sites, a face covering is sufficient and there is guidance for people to make these at home with items they may already own.
Contaminated droplets can also be picked up from surfaces by touch and subsequently from touching the face. It is important people refrain from touching their face covering when wearing it, where possible, to avoid hand to mask transmission of the virus. Face coverings are not a replacement for social distancing. Regular hand washing remains an important action.
Protecting shielding patients from scams and financial abuse
During the pandemic, members of the public are being targeted in scams, particularly those who are isolated from family and friends, those who are older, and those who have care and support needs – including shielding patients. Patients will not be required to disclose any financial information to access support through local or national shielding support arrangements.
National Trading Standards and Citizens Advice have produced resources which can support patients and healthcare professionals to notice the signs and report anything suspicious. If you think someone is being abused or neglected you can raise a safeguarding concern by calling:
Government coronavirus advice related to employment and going back to work.
We are unable to give advice related to going back to work however this link provides you with all the national guidance available at this time
Government advice related to schools re-opening
We are unable to give advice related to schools reopening however this link provides you with all the national guidance available at this time
Patient Service Meeting
We will be CLOSED on Thursday 14th May 2020 between 1pm and 2pm for a Patient Services Meeting.
Possible Scam - COVID-19 test code text message
There has been notification of a scam text message regarding Covid-19 testing codes. Some patients are reporting they have received a text with a code for a test when they haven't contacted NHS 111. 111 have confirmed they have NOT sent out these texts, if you are in receipt of these messages you should delete them immediately without responding.
Coronavirus book for children....click here to download
Message from Sarah Stapleton- Practice Manager
As the working week draws to a close, what a week it has been! The impact on our normal daily lives has been huge with businesses and schools closing, travel restrictions and social distancing put in place. The way you access routine health care is working in a different way and I am very much aware that we have sent lots of instructions out over the last two weeks and contact with the surgery is now via telephone and internet.
Rest assured we are not sitting in the practice twiddling our thumbs as there is a lot of work being done with our neighbouring practices on how we can support each other as there is 25% of the clinical primary care workforce across Devon either ill or self isolating. As things escalate, which it is predicted to do in the next 2 - 3 weeks, we will be called to arms to look after people across the whole of North Devon and are putting systems in place to be able to do so.
I end my message with a huge round of applause for your support in doing what we are asking you to do as it is enabling us to manage the work, keep the staff safe and support the nurses with their ever increasing community workload.
THANK YOU from us all.
STAY SAFE, KEEP WELL, STAY AT HOME AND PROTECT THE NHS.
*** IMPORTANT INFORMATION REGARDING MIU ***
Due to the current Covid-19 crisis we have had to make some changes in the way we deliver some services for you. From today the Minor Injuries Service will be run by the doctors using a triage system.
If you feel that you need to be seen for a minor injury please telephone the Health Centre on 01598 753226 first. DO NOT JUST TURN UP. A decision will be made by the doctor as to the most appropriate course of action.
The Minor Injury Unit will be closed at weekends for the foreseeable future. If you have a minor injury, at a weekend, contact 111 or visit A&E if your problem is more severe.
These changes have been put in place for your safety and to enable the nursing team to manage the increasing demand they are facing in the Lynton area at this time.
Repeat Prescriptions during COVID-19 pandemic
We will not currently be altering the repeat prescription protocol during this period to help maintain stocks of medications for all. Please therefore request your medication as normal.
To avoid coming into the practice we can sign you up for online prescribing. To do this just contact us and we will be able to do this for you. We also have a prescription post box outside the surgery.
Prescriptions can be requested upto 7 days before they are due. Any requests that are beyond this will not be processed.
Check what medicines you have at home before re-ordering your prescription.
- If you don’t need the medicine, don’t order it.
- If you need the medicine in the future you can still request it. This includes medicines that are prescribed to be used as and when required.
- You can order prescriptions online
Help us to maintain essential stocks of medications during this time so that everyone in need of prescription medication can be issued what they require. Thank you