Protecting shielding patients from scams and financial abuse

Posted by: Mark - Posted on:

During the pandemic, members of the public are being targeted in scams, particularly those who are isolated from family and friends, those who are older, and those who have care and support needs – including shielding patients.  Patients will not be required to disclose any financial information to access support through local or national shielding support arrangements.

National Trading Standards and Citizens Advice have produced resources which can support patients and healthcare professionals to notice the signs and report anything suspicious.  If you think someone is being abused or neglected you can raise a safeguarding concern by calling:

Government Advice

Government coronavirus advice related to employment and going back to work.

We are unable to give advice related to going back to work however this link provides you with all the national guidance available at this time

https://www.gov.uk/government/news/new-guidance-launched-to-help-get-brits-safely-back-to-work

 Government advice related to schools re-opening

We are unable to give advice related to schools reopening however this link provides you with all the national guidance available at this time

https://www.gov.uk/government/collections/coronavirus-covid-19-guidance-for-schools-and-other-educational-settings

Patient Service Meeting

We will be CLOSED on Thursday 14th May 2020 between 1pm and 2pm for a Patient Services Meeting.

Possible Scam – COVID-19 test code text message

There has been notification of a scam text message regarding Covid-19 testing codes. Some patients are reporting they have received a text with a code for a test when they haven’t contacted NHS 111. 111 have confirmed they have NOT sent out these texts, if you are in receipt of these messages you should delete them immediately without responding. 

Covid help