Please click here to access the February issue of Healthy People
Message for patients from Mark Procter
(Joint Director of Primary Care, South Devon and Torbay and NEW Devon Clinical Commissioning Groups and Head of Primary Care, NHS England South (South West - Devon, Cornwall and Isles of Scilly))
“If you need to see or speak with a GP or someone else at the practice, you should contact your practice directly, or for urgent advice call NHS 111....
Not all GP practices in Devon, Plymouth or Torbay are offering the 8am - 8pm service this winter as recent patient satisfaction feedback on GP opening times suggests this isn’t needed for our area at this time. In line with national policy this will be reviewed in the new year.
As there are variations in GP practice opening times and practices aren’t open their usual hours, be prepared this Christmas. Ensure you order your prescription medication in good time, keep your medicines cabinet well stocked with medicines that you can buy over the counter, ask your pharmacist for advice, or call 111.
Existing out-of-hours arrangements for GP's continue as normal every evening, overnight, over the weekends and bank holidays. These are accessed by calling 111. 111 is available for everyone whether registered with a GP practice or not.”
The Met Office have issued a Level 3 Cold Weather Alert for the region. Prolonged spells of very cold weather can be dangerous especially for the very young, very old or for those with chronic diseases - especially those with breathing difficulties.
For more information on how to stay well this winter please visit:
We have recently seen an increase in the amount of appointments that are being missed at the Health Centre. In the Month of November this amounted to a total of 51 appointments.
This is equivalent to 8.5 GP and Nursing hours.
During this week we have had an unprecedented 12 appointments missed, amounting to 2 hours of GP and Nursing time.
This not only affects those who would have benefited from being offered this appointment but it also costs the NHS a great deal of money, as you can see from the attached poster, each missed appointment costs the NHS an average of £160!
If you are unable to attend for your allotted appointment then please contact us on 01598 753226 as soon as you can to cancel.
Make sure you use Antibiotics Wisely....
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MISSED OUR FLU CLINICS for 2017?
Don't worry. We can still get you vaccinated. If you are entitled to a FREE Flu Vaccine on the NHS please do contact us to arrange an appointment with Sister Dawn Marks to have your vaccine administered. The forecast is that 2017 will be a bad year for the flu so we do urge you to consider having this done. If you are entitled but do not wish to have it, please let our Patient Services Team know and they will code your record accordingly.